The certification course will supply knowledge to medical representatives active in hospitals and primary healthcare centres in South Africa.
The knowledge gained will provide the representative with the necessary skills and knowledge to navigate the different departments within a hospital successfully.
This course is targeted at medical representatives in South Africa
The course consists of the following basic study units:
STUDY UNIT 1: PURPOSE AND SCOPE
STUDY UNIT 2 - PROFESSIONAL CONDUCT/ETIQUETTE
• Appointment policy
• Signing in policy
• Catering policy
• Use of hospital facilities and disposables
• Refuse disposal and recycling policy
STUDY UNIT 3 – LEGAL IMPLICATIONS
• Patient confidentiality/POPI act
• Marketing code considerations
STUDY UNIT 4 - ROLES AND RESPONSIBILITIES OF STAKEHOLDERS
STUDY UNIT 5 and 6 - INFECTION CONTROL AT VARIOUS LEVELS
• During surgery in theatre
• In theatre complex
• In intensive care units
• Oncology wards and dispensary
• Meeting rooms
CASE STUDIES WITH MODEL ANSWERS
• Theatre X 2
• ICU X 1
• General ward X 1
• Pharmacy X 1 (oncology)
This course provides the skills and knowledge for medical representatives in South Africa to operate successfully in hospitals and primary healthcare centres as well as in the broader scope of their everyday activities.
Learners must upload the certificates of completion for the marketing code and also complete the multiple choice questionnaire before a certificate of completion can be issued.
To obtain the certificate of completion, the learner must submit certificates of completion for the applicable marketing code and successfully complete the multiple choice questionnaire with a pass rate of 50%.
South African Medical Representatives Certification (SAMREC)